01 Policy at a glance
02 Try free — 25 saves with no card needed
Every user has access to our Free plan, which includes 25 library saves, single-item HD link import, and board metadata previews. We encourage you to test PinRip thoroughly on your favorite boards before deciding whether you need unlimited archiving, section ZIP downloads, and high-res PDF moodboards with Pro.
03 How to cancel your subscription
You can cancel your subscription at any time:
- Log into your PinRip account and navigate to Billing Settings.
- Click Manage Subscription / Cancel.
- Your cancellation takes effect immediately for future billing cycles. No further charges will be made.
You will retain full access to Pro features until the conclusion of your current paid billing period (month or year).
04 Our permanence promise upon cancellation
Unlike tools that delete your archive if you cancel, PinRip guarantees that everything you imported into your library remains accessible in your account forever. You can browse, review, and organize your previously saved pins and collections at any time on the free tier.
05 Refund eligibility & billing inquiries
Because PinRip provides instant digital workspace activation and exports upon checkout, recurring subscriptions are generally non-refundable once the billing period has commenced. However, we review refund requests fairly under the following circumstances:
- Accidental Duplicate Charges: If you were billed twice due to a payment gateway glitch, we will refund the duplicate charge immediately.
- Technical Failure: If a persistent technical defect on our end prevented you from using your Pro workspace and our engineering team was unable to resolve it within 7 business days.
- Annual Plan Renewal Courtesy: If your annual subscription renewed automatically and you contact us within 48 hours of the renewal charge without having used bulk exports during that renewal cycle.
06 Payment processors
All billing operations and customer portal transactions are processed through Stripe and Razorpay under strict PCI-DSS Level 1 compliance. Approved refunds are credited back directly to the original payment method within 5–10 business days.
07 Contact billing support
To submit a cancellation or refund inquiry, please email our billing team:
Billing & Support: pinrip.com@gmail.com
Please include the email address associated with your PinRip account and your latest invoice number.